FAQ
Most frequent questions and answers
Yes, of course, moreover the wine and cheese tour is very popular with children.
Unfortunately not for hygiene reasons, except for assistance dogs of course.
We taste about 5 wines in each domain.
Yes, except for special requests (tasting of great wines, old vintages etc.).
Comfortable clothes adapted to the weather and to the temperature in the wine cellars which is 16°C all year round. We advise you to bring comfortable flat shoes.
It depends on the availability of the winemakers, the theme of the visit and your wishes (private excursion).
For a full day tour, two estates are visited and for a half day tour, only one.
Of course, during the tastings, spittoons will be available.
No, however it depends on the visits. There may be some walking.
We do our best to make sure you meet the winemaker, however they are very busy people and during certain times of the year are not available at all.
Unfortunately not, this is hardly ever done anymore except during the vinalias (annual event reproducing the Roman harvest at the Gallo-Roman museum in Vienna).
Comfortable shoes, preferably flat ones, that you are not afraid to get dirty!
This is possible during the harvest period and only on request.
Yes, since the covid-19 sanitary crisis we do not provide water anymore.
Full refund if you cancel 15 days or less before the date of the service.
70% refund if you cancel between 2 and 14 days and 50% refund if you cancel between 24 and 48 hours. No refund for cancellations within 24 hours.
Full refund if you cancel 15 days or less before the date of the service.
70% refund if you cancel between 2 and 14 days and 50% refund if you cancel between 24 and 48 hours. No refund for cancellations within 24 hours.
For this particular reason, we will refund your money in full upon presentation of proof. (auto-test is excluded)
The tour is maintained and we provide umbrellas.